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To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.
Frequently Asked Questions
How long does it take to get a library card?
Our librarian will be able to supply you with a new library card the same day you apply.
What are the Hartshorne Public Library Hours of operation?
Sun - CLOSED
Mon - CLOSED
Tues - 10:00 - 7 PM
Wed - 10:00 - 6 PM
Thurs - 10:00 - 7 PM
Fri - 10:00- 6 PM
Sat 10:00 - 3 PM
What is the the phone number for the Hartshorne Public LIbrary?
You can contact the library at 918-297-2113.
How long can I check out a book for?
4 week checkout for books, new books have a 14 day loan period. 1 week checkout on movies.
Does the library have internet?
Absolutely! The library offers Wi-fi as well as several computers for public use.
Are any programs offered?
During the year the Hartshorne Public Library offers several fun and education programs as well as a wonderful children's program each summer. For more information about these programs, please contact the library directly.
What hours is City Hall open?
City Hall is open from 8am - 5pm daily. Water billing is open from 8-3 pm. Citizens can use the outside drop box located next to the front door for any payments made during lunch, after hours, weekends or holidays. Absolutely no cash in the drop box, please. City Hall is closed on Saturday and Sunday and observed holdiays.
What is the phone number for City Hall?
918-297-2544. Our City Hall stays extremely busy. If for some reason you get a busy signal or the call is answered by the officer on duty, please call back or send us an email. We are here to serve you!
How can I contact the animal control officer?
Please call 918-470-2290.
What day is trash pick up?
Trash is picked up for residents each Monday. We suggest that you have your poly-cart pulled out on Sunday night to ensure that it is picked up properly. If you have an issue with trash pick up you can always call or email us and we will take care of your concern promptly and to the best of our ability.
Can I use cash to pay a citation or my water bill?
Beginning July 1st, 2018 no cash will be allowed on any payments. Credit cards, debit cards, money orders and cashier checks will be allowed.
What forms of payment can I use at City Hall?
When paying a water bill you pay by money order, cashiers check, credit or debit card or a personal check.
When paying a citation you can pay by money order, cashiers check, credit or debit card.
May I burn trash and leaves inside the city limits?
No, not at the current time due to dry conditions in our county. Please contact city hall if you have any questions.
When is my court date?
Please refer to the bottom of your ticket and your court date will be listed there, If you are still unsure, please contact City Hall at 918-297-2544.
Can I make payment arrangements on my ticket?
You must make your initial court appearance and the judge will set up payment arrangments. Please note that the judge will decide the amount and if payment arrangements will be an option.
How can I dispute or get my ticket dropped?
Your initial court appearance is the opportunity for this. Failure to make your court appearance could result in full payment, immediate payment require, additional fines being added, a warrant for your arrest, license suspension, etc.
How should I dress for court?
Please dress appropriately. No hats are allowed, cell phones are asked to be silenced.
What time is court?
We begin court at 4 p.m. at the date that will be listed on your ticket. If for any reason a court date needs to be changed or postponed by the City, we will contact you.
How much is my ticket?
See our fine schedule that is posted for this information.
How can I pay my fine?
You can pay your fine online on this website (see homepage) or in person at City Hall in the form of a money order, cashiers check, credit or debit card.
Court Calendar & Dress Code
Can I reschedule my court date?
The date on your ticket is your court date. The judge is only on site for court once a month and we try not to reschedule court dates unless absolutely necessary.
Aw, rats! I missed my court date! What now?
Failure to make your scheduled court date is a "Failure to Appear". This adds on an additional amount to your initial ticket cost.
Can I bring my children to court with me?
If at all possible, this is not recommended. Court can sometimes last a while and we do try to keep the room quiet.
I am interested in applying for a job with the City of Hartshorne, what do I do?
You will need to fill out an application if available. Please ensure you meet the qualifications for the position you wish to be considered for. If you would like to include a resume, simply attach it to the completed application. You may mail or drop off the application at City Hall. Interviews will be scheduled accordingly.
Does the City of Hartshorne hire part time employees?
Yes, we do hire part time employees. Availability of these positions will be posted here when available.
Building Permits & Inspections
What is the process for getting a building permit?
Take a moment to read all required information provided. Then print and fill out the building permit application form and return to city hall. Should you have any additional questions, please feel free to give us a call or send us an email. We will be happy to help you.
Gas & Electric Utilities
Who do I contact for water services in the City of Hartshorne?
The City of Hartshorne provides this utility. For further information Contact Hartshorne City Hall at 918-297-2544.
Sanitation & Recycling
When are the garbage collection days for my street?
Please refer to the monthly schedule. Remember, observed holidays will alter the normal routine.
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact our office and speak to someone in the billing department for more information pertaining to this.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.
New Resident Resources
How do I sign up to receive Alerts and News & Notices?
Simply click the "Sign Up for Alerts" button located ……fill out the brief form with your preferred contact information and click submit
Where do I go to vote?
All City elections are conducted by the City of Hartshorne please visit the elections page for locations and upcoming election information.